Shipping policy
We ship worldwide to nearly every country across the global, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.
We also offer free shipping on all our products to most of destinations.
PROCESSING:
- Most in-stock items ship within 48 hours of ordering; however, during special events order processing can take 2-7 business days.
- We will carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment.
- Please note that the processing time is not included in the shipping time.
SHIPPING CONFIRMATION
When your order send out, you’ll get an email with a tracking link. Tracking information will take 24-48 hours to update.
SHIPPING CARRIERS
Currently, our carriers are FedEx, DHL, UPS, etc.,
Please note that the shipping carriers are selected based on the delivery address and inventory.
DELIVERY
| Destination | Shipping Fee | Delivery Time | Shipping Company |
| US | Free | 3-5 Business Days | FedEx, DHL |
| Canada | Free | 3-5 Business Days | DHL |
| Europe | Free | 4-7 Business Days | DHL, TNT, DPEX |
| South Africa | Free | 6-10 Business Days | DPEX |
| Other Countries | 30-40 USD | 6-10 Business Days | FedEx, DHL, TNT |
1. Normally, the local shipper will deliver the express on weekdays (Monday to Friday) to ensure the safe arrival of your package.
Therefore, it is suggested that you had better choose an address where you can receive the package on weekdays as the receiving address.
2. The express we send must be signed by the customer to complete the payment.
So please make sure that you or your authorized person is at the delivery address to facilitate receipt.
If your goods have arrived at your shipping address and are signed, we are not responsible for the loss or theft of the package.
Contact Us
If you have any issue during the shipping time or after received the item, please feel free to contact us at star@talktohair.com